Mudah.my allows anyone to buy and sell in his
or her region simply and conveniently. Mudah.my connects millions of buyers and
sellers in Malaysia every month by delivering remarkable user experience on the
site. Mudah.my have the responsibility to publish guidelines for users and
actively strive to educated consumers more, since while most buyers would be
quite savvy from one point of view, such as finding the best deals, more
awareness is needed for other aspects.
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In
the online market that much of scam available in the area so Mudah.my might
have to guide and protect their customer on how to aware of it. When the buyers
are not sure and worry about the advertisement that the seller whether is
honest seller or scam, they can contact the customer service to provide any
information as much they know to mudah.my team to get an accurate response on
it. Service considered as a crucial element, such as how quickly and accurately
fulfilment can be achieved. This may reduce the stress and worries of Mudah.my
customers during their purchase of product in their website. Besides that, it
is also very important for Mudah.my take awareness in nowadays virtual worlds.
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Next, Mudah.my will represents how the
awareness for their customer when purchase the product through their website to
protect their customer to being scam in the online market. The company will
provide a shop safety list for their customer. They will inform the customer to
never pay in advance to a seller that you do not know or recognise when
purchasing any of the product from their website. Thus, even if the seller
discloses his or her personal information and bank account number, this does
not protect you from being cheated and always request for the original receipt
of purchase from the seller, to verify that he or her is the rightful owner of
the item; and to verify that the item is authentic. Next, customer have to
avoid sending goods or payment; instead, meet in person and do cash on
delivery. It is a best choice that meet the seller at a public to deal.
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Furthermore, as a rule never click on links in
e-mails claiming to come from banks or other financial institutions. You should
always surf directly to the banks or financial institution's website instead of
accessing your bank account from another website. Be suspicious of e-mails (or
the page they link to) asking you to enter your password or other relevant
information to your bank account. There have also been cases where computer
viruses are used to intercept and collect sensitive information. Therefore,
make sure that your computer has the latest updated virus protection software.
Your operating system and internet browser should also be updated with the
latest security. (Mudah)
