Sunday 5 March 2017

Awareness and Participation of Mudah.my

  Mudah.my allows anyone to buy and sell in his or her region simply and conveniently. Mudah.my connects millions of buyers and sellers in Malaysia every month by delivering remarkable user experience on the site. Mudah.my have the responsibility to publish guidelines for users and actively strive to educated consumers more, since while most buyers would be quite savvy from one point of view, such as finding the best deals, more awareness is needed for other aspects.

Ø  In the online market that much of scam available in the area so Mudah.my might have to guide and protect their customer on how to aware of it. When the buyers are not sure and worry about the advertisement that the seller whether is honest seller or scam, they can contact the customer service to provide any information as much they know to mudah.my team to get an accurate response on it. Service considered as a crucial element, such as how quickly and accurately fulfilment can be achieved. This may reduce the stress and worries of Mudah.my customers during their purchase of product in their website. Besides that, it is also very important for Mudah.my take awareness in nowadays virtual worlds.


Ø  Next, Mudah.my will represents how the awareness for their customer when purchase the product through their website to protect their customer to being scam in the online market. The company will provide a shop safety list for their customer. They will inform the customer to never pay in advance to a seller that you do not know or recognise when purchasing any of the product from their website. Thus, even if the seller discloses his or her personal information and bank account number, this does not protect you from being cheated and always request for the original receipt of purchase from the seller, to verify that he or her is the rightful owner of the item; and to verify that the item is authentic. Next, customer have to avoid sending goods or payment; instead, meet in person and do cash on delivery. It is a best choice that meet the seller at a public to deal.


Ø  Furthermore, as a rule never click on links in e-mails claiming to come from banks or other financial institutions. You should always surf directly to the banks or financial institution's website instead of accessing your bank account from another website. Be suspicious of e-mails (or the page they link to) asking you to enter your password or other relevant information to your bank account. There have also been cases where computer viruses are used to intercept and collect sensitive information. Therefore, make sure that your computer has the latest updated virus protection software. Your operating system and internet browser should also be updated with the latest security. (Mudah)


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